Thursday, June 30, 2005

Apologies if you heard a "Your license has expired" message yesterday

If you listened to audio from Talkr yesterday, you may have heard an audio file that began with the message "Your license has expired". This was caused by a mixup with our speech synthesis vendor, and is not an attempt to nag our listeners into becoming paid subscribers.

Our previous license expires on June 30th, and so earlier in the week we requested a new license from our vendor. However, our vendor misspelled the name of the license file, and we did not catch this when we removed the old license and installed the new one. We ran our suite of unit tests which saw that audio files were created, and we patted ourselves on the back for an easy upgrade.

Our mistake. Our speech synthesis software adds a nag message to the beginning of each audio file if you don't have a valid license -- but it still creates the file. So all of our tests passed, but the audio files were wrong. We have now added a step to our QA process to generate an audio file and actually listen to it -- rather than simply validating that it is binary, has a non-zero size, and has the correct file extension.

Our apologies -- we should have caught this.

2 comments:

Russell said...

I heard it, and you are forgiven.

This is an exciting project.

Russell said...

Only the first ten seconds of the audio is heard before it freezes.